Shipping policy

Shipping Information Please read the following carefully before placing your order.

📦 PROCESSING & SHIPPING TIME

  • In-stock parts usually ship within 1–3 business days. Most parts ship directly from our distributor's nearest warehouse.
  • Habibi Sauce Performance merch ships from our Woodbridge, VA shop within 2–5 business days.
  • Special-order, made-to-order and back-ordered parts can take longer. We'll contact you with an estimated ship date if your item isn't ready to go.
  • Orders placed on weekends or holidays are processed the next business day. During busy periods and sales, please allow a few extra days.
  • Once your order ships, you'll receive a tracking number by email. Orders with several parts may ship in separate boxes from different warehouses, each with its own tracking number.

🚚 DELIVERY TIME After your order ships, please allow 3–5 business days for delivery within the continental US. Alaska, Hawaii and US territories may take longer.

🔧 TUNES & SHOP SERVICES Custom tunes (dyno and remote), dyno time and shop services do not ship, so no shipping is charged. After you order, we'll contact you to schedule your appointment or set up your remote tune.

🚛 LARGE & FREIGHT ITEMS Some large or heavy parts (such as exhaust systems, wheels and tires, and radiators) may ship by freight or need extra handling. If your item needs special shipping, we'll contact you before it ships.

🏠 SHIPPING ADDRESS Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect address entered by the customer. If you notice a mistake, contact us right away. Once an order ships, we can't change the address. We can't ship to P.O. boxes for some large or freight items.

🌎 WHERE WE SHIP We currently ship within the United States only, including Alaska, Hawaii and US territories.

📭 DAMAGED, MISSING OR WRONG ITEMS Please inspect your package when it arrives. If it's damaged, missing parts, or you received the wrong item, contact us within 48 hours of delivery with your order number and photos of the item and packaging. We'll work with the carrier and our distributor to make it right.

📬 LOST OR STOLEN PACKAGES Once your package is shipped and in the carrier's hands, delivery is handled by the carrier. If your tracking shows "delivered" but you can't find your package:

  1. Check around your property and with neighbors.
  2. Contact the carrier with your tracking number.
  3. Contact us. We'll help you file a claim with the carrier.

We're not responsible for packages marked as delivered by the carrier, or for delays caused by the carrier, weather or other events outside our control.

📞 QUESTIONS? Habibi Sauce Performance LLC 1344 Profit Ct, Woodbridge, VA 22191 Phone: (703) 381-6855 Email: habibisauceperform@gmail.com